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Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration: https://www.microsoft.com/en-us/learning/exam-mb2-716.aspx Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer’s business needs and configure and customize the application.

Related exams: Microsoft Dynamics 365 MB2-716

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam.

  • Configure Microsoft Dynamics 365 (20% – 25%)
  • Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20% – 25%)
  • Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualizations (25% – 30%)
  • Implement business rules, workflows, and business process flows (20% – 25%)

Latest Microsoft Dynamics 365 MB2-716 Exam Practice Test Questions and Answers

Which statement regarding the ordering of items in the mobile navigation menu is true?
A. Menu item placement is governed by mobile offline settings.
B. Menu item placement is based on the site map.
C. Most recently used entities appear first.
D. Menu items are displayed in alphabetical order.
Correct Answer: B
References: https://technet.microsoft.com/en-us/library/dn531159.aspx


When a business process flow (BPF) enters a specific stage, you need to run a workflow. Which two actions should you
perform? Each correct answer presents part of the solution.
A. Add a global workflow composition component.
B. Select an on-demand workflow to run.
C. Add a stage-specific workflow composition component.
D. Select a step to run.
Correct Answer: BC
References: https://blogs.msdn.microsoft.com/crm/2017/03/28/business-process-flow-automation-in-dynamics-365/


You add a new entity named Parts to Microsoft Dynamics 365.
You need to grant all users that have the Salesperson security role read access to the Parts entity.
Which tab of the Security Role page should you use?
A. Business Management
B. Missing Entities
C. Custom Entities
D. Customization
Correct Answer: C


You plan to create a country entity that contains one record for each country in the world. You need to track which
countries a contact visited. No additional data will be tracked. Which type of relationship should you create?
A. a many-to-many (N: N) relationship from the contact to the country
B. a one-to-many (1: N) relationship from the country to the contact
C. a many-to-many (N: N) relationship from the contact to the country that has a relationship behavior type of Parental
D. a one-to-many (1: N) relationship from the contact to the country
Correct Answer: D


You need to create a process that prompts users with questions and captures their answers. Which process type should
you use?
A. business rule
B. dialog
C. custom action
D. background workflow
Correct Answer: B
References: https://msdn.microsoft.com/en-us/library/gg509010.aspx


Users need to be able to embed Microsoft Power BI visuals into personal dashboards. What should you do?
A. Enable server-based integration with Power BI.
B. Add Power BI as a report category.
C. Enable Power BI visualization embedding.
D. Grant users Power BI reporting permissions.
Correct Answer: C
References: https://www.microsoft.com/en-us/dynamics/crm-customer-center/add-or-edit-power-bi-visualizations-on-your-dashboard.aspx


Which two chart types can you combine with another chart type? Each correct answer presents a complete solution.
A. line
B. pie
C. column
D. funnel
Correct Answer: AC


For which of the following scenarios can you delete an entity?
A. The entity is custom and uses a system-defined global option set.
B. The entity is part of a managed solution and no other items are dependent upon the entity.
C. The entity is part of an unmanaged solution and another unmanaged entity has a lookup field to the entity on one
D. The entity is system-defined and no other items are dependent upon the entity.
Correct Answer: A


You are implementing Microsoft Dynamics 365 for a medical center.
You need to implement the Connection functionality of Microsoft Dynamics 365 to display family relationships between
What should you do?
A. Create a new entity named Connection Role that allows staff to connect the Contact records for family members.
B. Configure a 1: N relationship between the Contact entity and Relationship entity.
C. Specify the Connection Roles that describe the relationship.
D. Create a new Activity entity to describe the relationship.
Correct Answer: C


You plan to delete a custom entity from an unmanaged solution. Which of the following statements is true?
A. You must delete the solution that contains the entity.
B. You can only delete the entity from managed solutions.
C. You must delete all records related to the entity from the database.
D. You must remove any dependencies with other objects.
Correct Answer: D


You have a Microsoft Dynamics 365 tenant. You plan to implement Microsoft Office 365 Groups.
You need to ensure that all Office 365 Group features are available.
Which three actions should you perform? Each correct answer presents part of the solution.
A. Configure a Microsoft Exchange Online mailbox for each Microsoft Dynamics 365 user.
B. Enable the ISV Extensions of security privilege.
C. Configure Yammer to work with Microsoft Dynamics 365.
D. Enable server-based Microsoft SharePoint in Microsoft Dynamics 365.
E. Configure the Microsoft SharePoint List component.
Correct Answer: ABD
References: https://technet.microsoft.com/en-us/library/dn896591.aspx


You need to use Theme settings to customize the Microsoft Dynamics 365 user interface for a customer. Which three
actions can you perform? Each correct answer presents a complete solution.
A. Export a theme as part of a solution.
B. Adjust accent colors including hover and selection colors.
C. Change the logo and navigation colors.
D. Change icon colors.
E. Provide entity-specific coloring.
Correct Answer: BCD


Which two series aggregate functions are only available on numeric field data types? Each correct answer presents part
of the solution.
A. Count: Non-empty
B. Count: All
C. Avg
D. Max
Correct Answer: CD

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